Dent Shop ManagerShop system
For hail & PDR shops · Start free

Thirty-nine steps between a hail car and a paid tech. This is the board that runs them.

Every claim opens with the checklist your admin already follows: scope sheet, DTP, estimate of record, adjuster meeting, supplement, payments reconciled, payroll cleared. Four checkpoint gates keep a car from moving until the paperwork is there.

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2021 Ford F-150 · Claim 24-OH-773192Supplement
Keystone Mutual · deductible $500Rental · Enterprise · day 11Tech M. Reyes · Sales D. Okafor
Checkpoint 1Intake
  • Upload customer intake documents
  • Take damage photographs & create PDF
  • Create Scope Sheet
  • Submit DTP authorization to insurance
Gate passed · Sep 3
Checkpoint 2Estimate of record
  • Call insurance to get initial estimate of record
  • Submit estimate to insurance company
  • Schedule meeting with adjuster
  • Meet with adjuster
Gate passed · Sep 9
Checkpoint 3 · nowSupplement
  • Review and submit supplement
  • Call insurance to confirm supplement was received
  • Discuss final supplement and payment with adjuster
  • R&I parts installed
Gate open · 3 tasks left
Checkpoint 4Finance & payroll
  • Receive initial payment
  • Receive all supplement payments
  • Reconcile all payments
  • Process employee payroll
Locked until checkpoint 3 clears
Showing 16 of 39 tasks. Every task logs who checked it and when.Received $6,118.50 of $7,258.50

Sample claim; the parties are fictional. The tasks and the gates are the real checklist.

Payroll that cannot pay twice

Drop plus backend per rep. A car clears only when delivered and paid in full. Paid lines freeze.

Customer emails you send, not the app

Templated, with your logo and the claim's facts filled in. Nothing goes to a customer until you press send.

Call scripts for every stage

Four staged insurer scripts filled with the claim, plus click-to-call for the eight biggest carriers.

The season, on one screen.

Garage board, hail map, canvassing, payroll. The same data the claim record is built from, nothing re-typed into a spreadsheet.

Garage
GarageEvery car by stage, with days in shop and task count. Filter by storm or insurer.
Hail map
Hail mapRadar swaths and spotter reports down to the street, for any day, refreshed every 10 minutes. Start a storm from the map.
Canvassing
CanvassingA pin for every door your reps knock, colored by outcome and shared live, so two reps never hit the same street.
Payroll
PayrollDrop, backend and year-to-date per employee. Email statements, CSV, or a PDF per person.

Live product, demo shop. Names are fictional; the workflow is real.

Everything else the shop runs on.

Hail mapLive swaths, reports and outlook, refreshed every 10 minutes while a storm runs.
CanvassingDoor-knock pins on the hail map, colored by outcome (no answer, follow up, appointment, sold) and shared live across the team.
StormsEvery claim sits under its storm, with per-storm tax and a P&L per event.
DocumentsRental agreement, damage-photo PDF, invoice and total-loss notice, generated from the claim.
Photo auditOne board of every car's photos, so the missing intake set is obvious before the adjuster asks.
TrainingThe PDR Sales Training Program on video: door knocking, tonality, the winning routine, always be closing.
TeamOwner, manager, technician, sales rep and front desk roles. Invite by email; one login works across your shops.
LeaderboardSales by rep for the storm and the season, from the same claims, not a separate spreadsheet.
ActivityShop-wide and per-claim timeline of every change, by whom and when.
A claim on the iPhone app: RO-1017, the same checklist

The same claim, on the phone in the shop.

Photos, tasks and payments from the bay or the customer's driveway. One account on the web, iPhone and Android; what a tech checks off on the phone is on the admin's screen the same second.

iPhoneAndroid

Put the next storm on the board.

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